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US customers with T-Mobile, Verizon experience nationwide phone calling outage

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Customers with wireless carriers T-Mobile, Verizon, Sprint, and AT&T are currently experiencing phone calling outage in several parts of the United States, with reported outages in New York, Florida, Texas, Georgia, and California.

The technology president of T-Mobile acknowledged there were issues with connectivity on Monday and that the company’s engineers were on solving the issue.

“Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly,” Neville Ray, President of Technology at T-Mobile, tweeted.

Workers install 5G telecommunications equipment on a T-Mobile tower in Seabrook, Texas. (Reuters)
Workers install 5G telecommunications equipment on a T-Mobile tower in Seabrook, Texas. (Reuters)

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TechCrunch, a US online publisher focusing on the tech industry, said it performed its own tests on Monday and found that calls made in New York and Seattle from a T-Mobile phone would fail almost immediately after initially making a call.

“We also found that the cell service on our phones were intermittent, with bars occasionally dropping to zero or losing access to high-speed data,” TechCrunch added in its report.

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