China’s biggest online commerce firm, Alibaba Group Holding Ltd, on Monday said it had fired a manager accused of sexual assault, and promised policies to prevent sexual harassment, but was blasted by state media for not acting until the accuser went public.
On Saturday, a female employee posted an 11-page account on Alibaba’s intranet saying her manager and a client had sexually assaulted her, and that superiors and human resources had not taken the matter seriously in the five days since she reported it.
For the latest headlines, follow our Google News channel online or via the app.
Chief Executive Daniel Zhang said in an intranet memo that the manager, at the grocery delivery unit Neighborhood Retail, had said he was involved in “intimate acts” when the employee was inebriated, and “has been fired and will never be rehired”.
He said police were investigating the matter.
Reuters was unable to reach the manager for comment.
Later on Monday, police in the city of Jinan, where the alleged incident took place, said that the client was under investigation.
State media and online commentators were overwhelmingly critical of Alibaba’s perceived delay in handling the incident.
“Alibaba could not offer an answer that satisfies public opinion for this ham-handed inaction,” said an editorial in the Global Times tabloid, published by the state-run People’s Daily.
Internally, on a group chat dedicated to the issue, staff have demanded justice and measures to prevent sexual harassment. A notice, on Alibaba’s workplace messaging app DingTalk, showed the group had more than 6,000 members as of Sunday.
The incident has also sparked internal discussion over the company’s culture, said an Alibaba employee, who was not authorized to speak with media and so declined to be identified.
The employee said Alibaba was facing heavy pressure from public opinion and there was a need for it to “scrape poison off the bone” -- a Chinese expression meaning to remove a harmful portion to save the whole.
Alibaba has faced the ire of both the public and authorities in the past year and a half. In April 2020, users of the eponymous microblog of Alibaba-backed Weibo Corp complained that critical reports on the platform about an affair involving a top Alibaba executive had disappeared.
And as recently as March, Alibaba was fined a record $2.75 billion for anti-competitive behavior.
In his memo, Zhang announced company-wide training for the prevention of sexual harassment. He also said Alibaba was staunchly opposed to “the ugly culture of forced drinking”.
The female employee said in her account of the incident that her manager had ordered her to drink.
“This incident is a humiliation for all Alibaba employees. We must rebuild, and we must change,” Zhang said.
Alibaba’s cloud division pledges to invest $1 bln in Asian startupsAlibaba Group Holding Ltd.’s cloud division has pledged $1 billion to support startups in Asia, marking one of its largest outlays since the tech ... Technology
Saudi’s PIF, early Alibaba investor back Jordanian startup OpenSooqA unit of Saudi Arabia’s $400 billion Public Investment Fund has led a new financing round for OpenSooq.com, a Jordan-based online classifieds ... Technology
Chinese e-commerce platform Alibaba reports first operating loss as a public companyChina’s top e-commerce platform Alibaba Group Holding Ltd on Thursday reported its first quarterly operating loss since going public in 2014 due toa ... Technology
Alibaba freezes pay rises for executives amid China’s big-tech crackdownChinese e-commerce giant Alibaba Group Holding has frozen pay raises for senior executives in 2021 and is instead giving junior staff bigger salary ... Technology
Jack Ma’s fortune jumps $2 billion after record Alibaba fineChina just slapped a record antitrust fine on Alibaba Group Holding Ltd. The company thanked the government and investors breathed a sigh of ... Economy
China hits Alibaba with $2.78 bln fine over market abuses: State mediaChinese regulators have hit e-commerce giant Alibaba with a massive 18.2 billion yuan ($2.78 billion) fine over practices deemed to be an abuse of the ... World News
China halts new enrollments at business school backed by Alibaba founder Jack MaBeijing authorities have forced an elite business school backed by Alibaba Group Co Ltd founder Jack Ma to halt enrollments, the Financial Times said ... Economy