British Airways cancelled all its flights from London’s two main airports until Saturday evening after a global computer system outage caused massive delays and left planes stuck on runways.
The airline said terminals at Heathrow and Gatwick had become extremely congested because of the IT failure and all BA flights scheduled before 1700 GMT had been cancelled.
“Please do not come to the airports. We have experienced a major IT system failure that is causing very severe disruption to our flight operations worldwide,” the airline said in a statement.
“We are extremely sorry for the inconvenience this is causing our customers and we are working to resolve the situation as quickly as possible.”
The problems, which passengers said were had affected flights across Britain, came on a particularly busy weekend with a public holiday on Monday and many children starting their school half-term breaks.
BA is the latest airline to be hit by computer problems. Last month Germany’s Lufthansa and Air France suffered a global system outage which prevented them from boarding passengers.

BA cancels flights from London after global IT outage

British Airways planes are seen behind fencing at Heathrow airport in London. (AP)
Reuters, London
Saturday 27 May 2017
Last Update: Wednesday, 20 May 2020 KSA 09:49 - GMT 06:49
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