WhatsApp calls suddenly connect in UAE, authority to reinstate the ban

UAE residents can WhatsApp voice and video call. (Shutterstock)

On Thursday morning, UAE residents woke up to the news that they can now use WhatsApp’s voice and video calls to communicate with friends and relatives.

However, the Telecommunications Regulatory Authority in UAE announced in an official statement that there is no change in the UAE’s Voice over Internet Protocol (VoIP) Policy. It added that it reconfirms "any applications or services of this type must comply with the applicable regulatory framework in the country."

From his part, an “official source” told “Emaratl Alyoum” newspaper that "the activation of the calls is due to a global update that was made last night on the application.”

The source added that "Etisalat" and "Du" will ban again the calls later in the day in accordance with instructions issued by the TRA.


Mobile users around the country were previously not allows to use this feature since the instant-messaging service introduced it back in November 2016.

Many people took to Twitter to express their delight over the news.

Last Update: Wednesday, 20 May 2020 KSA 09:50 - GMT 06:50