Mix-up as KFC customer is refused hand wipe in halal-only UK branch

The halal KFC branch has stopped stocking on alcohol-based wipes and started using lemon-based wipes

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A halal-only KFC branch in the UK declined a customer’s request for a wet wipe, claiming they are soaked in alcohol and offering them can offend other diners, the Daily Mail reported on Monday.

“They told me it might offend other customers. I explained that it wouldn't affect me,” Graham Noakes, the customer who was declined the wet wipe, was quoted by the Daily Mail as saying.

“They use wipes in hospital, what happens when we start being told we can't have wipes there? I just can't understand it,” he added.

Noakes claimed staff had told him they do not stock on wipes, but a spokesman of the KFC branch said the entire incident was a misunderstanding, as alcohol-based wipes are allowed by the company.

However, he clarified that this specific branch has stopped serving alcohol-based wipes, and turned to lemon-based wipes, because it was unsure of the company’s halal policy, the British website reported.

Suleman Nagdi, a spokesman for the Leicester-based Federation of Muslim Organizations explained that there should be no room for confusion.

“Using alcohol doesn’t mean that you’re consuming it, it seems like an unusual decision,” Nagdi was quoted by Metro website as saying.

The spokesman said the company had been running halal-only branches in areas where customers demanded it. In these branches, some products were removed from the usual menu.

The spokesman said the branch has now been informed that it is allowed to stock alcohol-based wet wipes and has already brought some into the store.

He said: 'Our alcohol-based hand wipes are approved for use in all our restaurants, including those who are part of the halal trial,” reported the Daily Mail.

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