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Special Mission: U.S. State Department and social media

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How does the U.S. Department of State use social media, such as Twitter, Facebook and Instagram to clarify its stances and interact with U.S. citizens and all those who are interested in American policies from around the world?

“Special Mission” entered the offices of the U.S. Department of State and met with the U.S. Secretary of State , John Kerry, to film him during a meeting with his social media team and see how he answers his followers and interacts with them on social media platforms.