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Apple responds to iPhone 6s shutdown complaints in Saudi Arabia

Apple said that “this is not a safety issue and only affects devices within a limited serial number range"

Published: Updated:

Technology giant Apple has responded to complaints from iPhone 6s users in Saudi Arabia that day their devices have been shutting down unexpectedly.

In a statement on their website for Saudi customers, Apple said that “this is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.”

It advised users to “use the serial number checker to see if your iPhone 6s is eligible for a battery replacement, free of charge.”

The serial number checker can be found here, along with the terms related to a free replacement.